The world of e-commerce has changed the corporate landscape significantly, especially in the US. However, as the demand for online purchases increases, so does the need for efficient logistics. This is where fulfillment centers come in. These centers are becoming increasingly popular in the US because they provide an efficient way to store and ship products. This process is worth the investment because a reliable provider can make a big difference in your e-commerce operation. Investing time into finding the right third-party logistics provider is worth it. The following will explain the 7 Reasons for the Rise of Fulfillment Centers in the US.
Expert Logistics
Companies often struggle to keep up with processing and delivering orders on time. This is where fulfillment centers come in to help ease the burden. The staff is highly trained in different areas of order fulfillment, from warehousing to processing and delivery. This way, the company can focus on other aspects of its business.
Customer Services
If something goes wrong with an order or a client is unhappy with what they’ve received, the fulfillment center’s customer support staff will work to make it right. By taking care of your clients, you create repeat customers and earn new business through word-of-mouth.
Packaging
Fulfillment centers can help you take care of your clients’ needs by making sure that their goods are delivered carefully and without any damage. They will ensure that the finished product will satisfy your customer, based on the instructions you provide them.
Software
If you’re thinking about fulfillment, you might be picturing a team of people packing up products and shipping them off. But there’s a lot more to it than that – you’ll need software to make it run smoothly, plus other technology like an inventory management system. However, using a fulfillment center’s software can help make the process much simpler and save on extra costs.
Shipping Costs
In the past, the only companies that were responsible for delivering packages across the United States were UPS and FedEx. These companies charge shipping costs according to different zones, which can be expensive. However, fulfillment centers are experts because they work with shipping companies both locally and internationally. This way, the shipping cost decreases significantly for customers in the United States.
Improve Your Scalability
If you’re thinking about fulfillment, you might be picturing a team of people packing up products and shipping them off. But there’s a lot more to it than that – you’ll need software to make it run smoothly, plus other technology like an inventory management system. However, using a fulfillment center’s software can help make the process much simpler and save on extra costs.
Offer Customized Packaging
It is at the doorstep of the customer that a fulfillment center is able to introduce their product to them for the first time. In order to make a great first impression, eCommerce sellers should consider customizing their packaging options to create shipping boxes, coupons, and inserts that are fresh and exciting every time someone makes a purchase. For instance, you could compute the probability of buying a product based on demographics, spending patterns, or even anniversary dates.